Flexible Gym Access, Zero Friction

Flexible Gym Access, Zero Friction

Flexible Gym Access, Zero Friction

A casual pass marketplace that connects travellers and flexible fitness enthusiasts to quality gyms nearby—without contracts, commitments, or signing hassles.

MY ROLE

Product Designer & Manager (Strategy, UI)

MY ROLE

Product Designer & Manager (Strategy, UI)

MY ROLE

Product Designer & Manager (Strategy, UI)

OUTCOME

Marketplace connecting users to 50+ gyms across Australia with 5 configurable pass options per gym

OUTCOME

Marketplace connecting users to 50+ gyms across Australia with 5 configurable pass options per gym

OUTCOME

Marketplace connecting users to 50+ gyms across Australia with 5 configurable pass options per gym

TIMELINE

MAY '25 - OCT '25 (5 Months)

TIMELINE

MAY '25 - OCT '25 (5 Months)

TIMELINE

MAY '25 - OCT '25 (5 Months)

TEAM

Cross-functional team with development partner Techne HQ

TEAM

Cross-functional team with development partner Techne HQ

TEAM

Cross-functional team with development partner Techne HQ

This case study showcases design work created during my role as Product Designer and PM at Techne R&D. Copyright and intellectual property belongs to the founder, Ryan Clarke. All work shown is for portfolio purposes to demonstrate design capabilities.

Problem Statement

Travellers and casual gym-goers faced friction when searching for temporary gym access. Gym chains operate on long-term memberships; independent gyms lack digital discovery. Users wanted flexibility; gyms had unused capacity. Both sides were underserved.

CHALLENGE: The "Gym Contract" Friction

The Traveller's Dilemma

Travellers and remote workers often need short-term access but are blocked by long-term contracts, sign-up fees, and complex waiver forms.

The Traveller's Dilemma

Travellers and remote workers often need short-term access but are blocked by long-term contracts, sign-up fees, and complex waiver forms.

The Traveller's Dilemma

Travellers and remote workers often need short-term access but are blocked by long-term contracts, sign-up fees, and complex waiver forms.

The "Empty Gym" Problem

Independent gyms struggle to attract casual visitors during off-peak hours, leaving equipment empty and revenue on the table.

The "Empty Gym" Problem

Independent gyms struggle to attract casual visitors during off-peak hours, leaving equipment empty and revenue on the table.

The "Empty Gym" Problem

Independent gyms struggle to attract casual visitors during off-peak hours, leaving equipment empty and revenue on the table.

The Discovery Gap

Finding a "casual-friendly" gym required calling ahead, checking opening hours manually, and negotiating rates in person.

The Discovery Gap

Finding a "casual-friendly" gym required calling ahead, checking opening hours manually, and negotiating rates in person.

The Discovery Gap

Finding a "casual-friendly" gym required calling ahead, checking opening hours manually, and negotiating rates in person.

OPPORTUNITY: One App, Infinite Gyms

We built a two-sided platform:

For Users: Instant discovery → One-tap booking → Seamless check-in.

For Gyms: Passive customer acquisition + Revenue from unused capacity.

The core insight? Users didn't need more "gym options"—they needed effortless access to the right gym at the right time.

Incentivised Referrals

We integrated a referral system that rewards users for bringing friends. This creates organic growth loops and transforms casual users into brand advocates.

Transparent Gym Ratings

A peer-review system lets users rate gyms and facilities, building trust and helping future users make informed decisions.

Impact by Numbers

650+ downloads

650+ downloads

14+ Gyms Live

14+ Gyms Live

$4.42 Million + Valuation

2m Verification Time (Down from 10m)

Design Principles That Guided This Work

Throughout the design process, I prioritised three core principles:

  • Frictionless for Users: Every interaction had to reduce steps, not add them.

  • Viable for Gyms: Features had to be simple enough for gym staff to manage without training.

  • Scalable Architecture: The design system needed to accommodate future gym types and payment models.

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Got questions?

I’m always excited to collaborate on innovative and exciting projects!

E-mail

asklevelsui@gmail.com

Got questions?

I’m always excited to collaborate on innovative and exciting projects!

E-mail

asklevelsui@gmail.com

Got questions?

I’m always excited to collaborate on innovative and exciting projects!

E-mail

asklevelsui@gmail.com

©2025 SeanKhoo

©2025 SeanKhoo

©2025 SeanKhoo